Terms & conditions

Terms & Conditions

1. Introduction

Welcome to Car Shipping Connection. These Terms & Conditions govern your use of our website, carshippingconnection.com, and any vehicle transportation services requested or arranged through our business.

Car Shipping Connection is located at 235 S La Brea Ave, Inglewood, CA 90301.

By accessing our website or requesting services, you agree to these Terms & Conditions to the extent permitted by applicable law.

Please read them carefully before submitting a transportation request or confirming a booking.

2. Services Provided

Car Shipping Connection offers information and arrangements relating to the following vehicle transportation services:

  • Open Car Transport

  • Enclosed Car Transport

  • Door-to-Door Auto Transport

  • State-to-State Auto Transport

Service availability depends on vehicle specifications, transportation routes, carrier availability, scheduling, and applicable legal requirements.

The specific responsibilities of Car Shipping Connection, including whether it acts as a transportation broker, motor carrier, or both, must be identified in the applicable booking agreement.

3. Quotes and Pricing

Shipping quotes may be based on information provided by the customer, including vehicle type, transportation distance, pickup and delivery locations, requested dates, and transport method.

Unless expressly stated otherwise in writing, an initial quote does not guarantee carrier availability, a particular pickup date, or a final price.

Any changes to the agreed price must be disclosed and handled according to the applicable booking agreement and governing law.

Customers should review the total price, payment schedule, and any additional fees before confirming a shipment.

4. Booking and Confirmation

Customers are responsible for providing accurate information when requesting transportation.

This includes vehicle make, model, year, dimensions, operating condition, pickup and delivery addresses, and relevant contact information.

A transportation booking becomes effective according to the acceptance and confirmation requirements stated in the applicable booking agreement.

Submitting an inquiry through the website does not, by itself, guarantee a confirmed shipment.

5. Vehicle Preparation

Customers are responsible for preparing their vehicles according to the instructions supplied before pickup.

Preparation may include removing personal belongings, securing loose accessories, disclosing mechanical issues, and making vehicle keys available.

Customers must inform the transportation provider about any modifications, oversized dimensions, non-operational conditions, or other circumstances that could affect safe loading and transportation.

6. Pickup and Delivery

Pickup and delivery dates may be estimates unless expressly guaranteed in a written agreement.

Transportation schedules can be affected by traffic, weather, mechanical issues, road restrictions, carrier availability, and other circumstances.

Door-to-door transportation is subject to safe and legal access for transport equipment.

Where a requested address is inaccessible, an alternative nearby meeting location may be arranged with the customer.

7. Vehicle Inspections

The vehicle’s condition should be documented at pickup and delivery using a Bill of Lading, condition report, or equivalent transportation record.

Customers or their authorized representatives should review the vehicle’s condition and the relevant documentation before signing.

Any concerns about vehicle condition should be recorded and reported according to the applicable carrier’s claims procedures.

8. Insurance and Liability

Insurance arrangements depend on the transportation provider, applicable law, and the terms of the shipping agreement.

Customers should review the applicable carrier’s insurance information, coverage limits, exclusions, and claims procedures before transportation.

Nothing in these Terms & Conditions excludes liability or limits consumer rights where doing so would be prohibited by law.

Any applicable limitations of liability must be clearly disclosed in the relevant transportation agreement and must comply with governing law.

9. Payments

Payment methods, deposits, balances, and payment deadlines will be specified during the booking process.

Customers are responsible for reviewing and accepting the applicable payment terms before confirming transportation.

Additional charges may apply only where authorized by the applicable agreement and law.

10. Cancellations and Refunds

Cancellation and refund eligibility depend on the confirmed booking terms, transportation status, and applicable legal requirements.

Customers wishing to cancel a shipment should contact Car Shipping Connection as soon as possible.

Any applicable cancellation fees, refund conditions, and processing timelines must be disclosed in the booking agreement.

11. Customer Responsibilities

Customers agree to provide accurate shipment information, maintain appropriate contact availability, and ensure that the vehicle can be lawfully released for transportation.

Customers must also comply with reasonable vehicle preparation requirements and provide any necessary authorization for pickup or delivery representatives.

12. Website Content

Information published on carshippingconnection.com is intended to provide general guidance about vehicle transportation services.

Although we aim to maintain accurate information, website content may not reflect every operational requirement, service restriction, or transportation condition.

Specific booking terms take precedence where they are lawfully agreed upon and differ from general website descriptions.

13. Intellectual Property

Website text, graphics, logos, and other original materials belonging to Car Shipping Connection may be protected by applicable intellectual property laws.

Visitors may not reproduce or commercially distribute protected materials without appropriate authorization, except where permitted by law.

14. Third-Party Services

Transportation arrangements may involve independent service providers.

Where third parties are involved, their roles, responsibilities, and applicable contractual terms should be disclosed during booking.

Car Shipping Connection’s responsibilities remain subject to applicable law and the relevant service agreements.

15. Privacy

Personal information collected through our website is handled according to our Privacy Policy and applicable privacy laws.

Please review the Privacy Policy to understand how information may be collected, used, disclosed, and protected.

16. Changes to These Terms

Car Shipping Connection may update these Terms & Conditions to reflect changes in business practices, legal requirements, or website functionality.

Updated terms will be published on this page with a revised effective date.

Changes will not retroactively alter existing contractual rights unless permitted by law and the applicable agreement.

17. Governing Law

These Terms & Conditions are generally governed by applicable United States federal law and California law, subject to any mandatory legal provisions that apply to a particular transportation agreement or consumer.

18. Contact Information

For questions about these Terms & Conditions, please contact:

Car Shipping Connection

235 S La Brea Ave, Inglewood, CA 90301

Phone: (424) 414-2005

Email: info@carshippingconnection.com

Website: carshippingconnection.com